We offer the best flat rate and bundle packages around!!
NEW!!! REMOTE SERVICES AND SUPPORT:
Tidewater Computers now offers support on demand!
Have you ever been on a tech support phone call and you just wish that the tech could see what you're seeing? Or even better just take control and do it for you? Well now with our remote access service or R.A.S. we can do just that! If you are a remote service subscriber our support technician can securely remote directly into your computer and view your desktop and fix your problems while you watch!
*Annual Plan: $16.95 (per month per PC)
*Monthly Plan: $20.95 (per month per PC)
NETWORK TROUBLESHOOTING AND REPAIR:
$75.00hr with a 1 hour minimum.
PRINTER AND PERIPHERAL SUPPORT:
$50.00hr with a 1 hour minimum.
DESKTOP SUPPORT:
$50.00hr with a 1 hour minimum.
PHONE SUPPORT:
Free for maintenance plan holders for up to 1.5 hours After that $10.00 per hour
We will bill by the 1/2 hour if nessecary
Having problems with your wireless network? We can help!
On-site we will:
Discover the cause of the problem
Troubleshoot and repair your network connection
Wireless Security Setup: $60.00
We will come to your home or office and configure your wireless router for security.
**Hardware and software is not included**
Computer Optimization
In home or office: $120.00
Optimization Service includes system tweaks that will delete unwanted files, remove unnecessary background processes. We will bring your system up to speed with the most recent updates to guard against security threats, and, if needed, defrag your hard drive.
Virus/ Spyware Removel:
In home or office: $120.00 Flat fee
SERVICES NOT MENTIONED WILL BE ADDRESSED ON A CASE BY CASE BASIS.